Privacy Policy

Last updated: 12 July 2026

Expertise Web Solution ("we", "us") respects your privacy. This policy explains what we collect and how we use it, in line with Malaysia's Personal Data Protection Act 2010 (PDPA) and Singapore's Personal Data Protection Act 2012.

What we collect

When you contact us by WhatsApp, email (contact@expertisewebsolution.com) or our enquiry form, we collect the details you provide: your name, contact number, email address, business name and project requirements. Our website uses analytics cookies (Google Analytics 4) to understand how visitors use the site.

How we use it

We use your information to respond to enquiries, prepare quotes, deliver services you engage us for, and — only if you agree — send occasional updates about our services. We never sell your data to third parties.

Storage and access

Client data is stored securely and retained only as long as needed for the engagement and our legal obligations. You may request access to, correction of, or deletion of your personal data at any time by emailing contact@expertisewebsolution.com.

Third-party services

We use WhatsApp (Meta), Google Analytics and email providers to operate. Each processes data under its own privacy policy.