Online Stores You Own — Unlimited Products, Gateway-Only Fees
WooCommerce and Shopify stores for sellers who are done renting their sales channel: local payments configured, real shipping logic, unlimited products, every customer relationship yours.
Professional setup depth — not product limits
WooCommerce and Shopify have no product limits. What you are paying for is the setup that makes a store sell, then the same constitution as everything we build: fixed quote, staff trained on camera, everything owned by you.
Payments configured for your market
Flat-fee FPX in Malaysia, near-zero PayNow in Singapore, cards and wallets beside them — gateway-only fees instead of commission on every sale.
Real shipping logic
Rates configured against your actual courier rate cards and tested on sample orders — light, heavy, cross-border — so shipping never quietly eats the margin.
Category and checkout pages that sell
Category pages built as the pages doing most of the selling work, and the checkout patterns that stop the leak between "added to cart" and "order placed".
The margin machinery on Plus
Cart-recovery automation, wholesale and member pricing, advanced reporting — the tools that turn a store into a channel that compounds.
Same standards, priced for your market
Malaysia pricing
Singapore pricing
Six guarantees, checkable before you pay a deposit
- Fixed quote, valid 30 days — the number is the invoice
- 50% to start, 50% after you inspect it live
- Homepage approved before the full build
- Handover pack: domain, hosting, admin, every account in your name
- Speed proof at launch — mobile PageSpeed in your pack
- Leaving is free and documented, any time
How an online store differs between Malaysia and Singapore
Same build discipline, different plumbing. The worked examples — RM10,000/month and S$8,000/month, line by line — are on the country pages in your currency.
| What differs | Malaysia | Singapore |
|---|---|---|
| How buyers pay | FPX at flat fees via local gateways, cards and e-wallets beside it | PayNow made prominent (often under 1% or flat-fee), Stripe cards, GrabPay — usually unified through HitPay |
| What the marketplace takes | Commission plus campaign and ad fees to stay visible on Shopee and Lazada | 8–20% of every sale, plus ads to rank inside their search |
| Couriers and shipping logic | Rates verified against courier rate cards for light, heavy and East Malaysia orders | Ninja Van, SingPost, Qxpress and GrabExpress mixes; cross-border rates quoted honestly |
| Selling across the Causeway | RM for MY addresses, S$ for SG; SG shipping runs 3–8× domestic and is quoted, not absorbed | GST-correct receipts for registered businesses; per-product country rules for goods that cannot cross |
| The launch gate | Day 14: a real FPX transaction end to end, mobile checkout on an actual phone | Day 14: a real PayNow transaction end to end, order notifications firing to your WhatsApp |
Ecommerce questions, answered straight
Short answers first. The longer ones are what we would tell you on the first call anyway.
WooCommerce or Shopify — which do you recommend?
Whichever your margin sheet chooses — we build both. WooCommerce usually wins for fee-sensitive SMEs (no platform rent, near-zero-fee local payments like FPX flat fees and PayNow, full ownership); Shopify wins for app-ecosystem-heavy operations and teams wanting zero infrastructure thought. Both country pages carry the honest comparison tables with your market’s numbers.
Is there really no product limit?
Correct — WooCommerce and Shopify both support unlimited products natively, so we’ll never sell you a fake cap. What tiers actually control is our setup labour: how many products we professionally load, photograph-standardise and schema-optimise for you (30 on the base tier, 100 on Plus), plus the feature depth — cart-recovery automation, wholesale pricing, advanced reports. You can add unlimited products yourself from day one, using the training recording.
Can I take payments from both countries?
Yes — cross-Causeway selling is one of our recurring build patterns: MYR and SGD display, gateways per market, and shipping rules that stop JB–Singapore orders becoming support tickets. Mention it on the first call and it goes in the quote.
Which country page should I read?
Malaysia if your buyers pay in ringgit and expect FPX; Singapore if they pay in dollars and expect PayNow. Selling to both is a configuration we ship as a repeatable pattern — currency by buyer location, gateway coverage for both, honest cross-border shipping — described on both pages.
Do you build stores for businesses outside Malaysia and Singapore?
Occasionally, when the buyer base is in one of the two markets. The payment and courier plumbing is what makes our stores work; outside MY and SG we would be configuring unfamiliar rails, and we would rather say so than pretend.
Why do sellers move off marketplaces — and when should you not?
Sellers move off marketplaces because marketplaces charge three ways: commission on every sale, ads to stay visible in their own search, and ownership of your customer relationships, so every repeat purchase is re-acquired at full cost. An owned store inverts all three: gateway-only fees (flat-fee FPX in Malaysia, near-zero PayNow in Singapore), search visibility that compounds, and a customer list that is yours for repeat campaigns. Worked RM10,000/month and S$8,000/month examples are on the country pages.
Every tier includes unlimited products; that is how WooCommerce and Shopify work, so beware vendors selling tiered "product limits". Tiers buy setup depth: products loaded and optimised, payment and shipping logic configured against your real courier rates, launch checklists passed with test transactions, and on Plus cart-recovery automation, wholesale/member pricing and advanced reporting. Every build: fixed quote, 14-day delivery, staff trained on camera, store and customer data owned outright.
When should you not move? If your volume or product-market fit is not store-ready, we say so before quoting and tell you to stay on the marketplace another year.
WooCommerce vs Shopify: how we help you decide
We build on both platforms; the wrong choice is a five-figure regret over three years for Malaysian and Singaporean SMEs.
Choose WooCommerce (on your own WordPress site) if: you value ownership above all: store, data and customer list under your control, no monthly platform fees, a care plan or learning maintenance basics, and flexibility for future custom features. Total 3-year cost typically stays under RM 4,000 / S$ 2,500 including hosting and care, regardless of order volume.
Choose Shopify if: you value zero-maintenance operation above ownership: Shopify handles everything technical for a monthly fee, you launch fast with no backups or updates to think about, and your store exists only while the subscription continues. Total 3-year cost starts at roughly S$ 1,500 in platform fees alone (Basic tier) and scales with transaction volume.
WooCommerce suits founder-run SMEs comfortable owning an asset; Shopify suits teams focused purely on marketing and product.
Payment gateways: the full landscape, priced
Malaysia. FPX (Financial Process Exchange) lets buyers pay from any local bank account; roughly 60% of Malaysian ecommerce transactions use it. Options:
- toyyibPay: no monthly fee, RM 1 per FPX transaction (business account) or 2% + RM 1 (personal). Fastest setup, best for new stores.
- Billplz: no monthly fee, RM 1.50 per FPX transaction. Cleaner checkout UI, invoice-friendly.
- iPay88: RM 800 setup, monthly fees, negotiated rates. Best for high-volume established stores.
- Stripe: international cards, 3% + RM 1. Add for international customers or B2B corporate cards.
Standard integration is FPX (toyyibPay or Billplz for most SMEs) plus Stripe.
Singapore. PayNow is the local rail: instant transfers from any Singapore bank via UEN or mobile number. Options:
- HitPay: S$ 0 setup, 1.5% + S$ 0.30 for PayNow, cards and GrabPay in one dashboard.
- Stripe (Singapore): cards, PayNow, GrabPay via a global platform. Higher fees, best if you also sell internationally.
- Direct PayNow QR: free but manual reconciliation. Fine for very low volume, painful at scale.
The store pages that actually sell (versus the ones that just display)
Six ecommerce CRO patterns we build in as standard:
The product page above-the-fold contract. Name, primary photo, price, availability and "add to cart" visible without scrolling on mobile; specs, reviews and related items below.
Trust in the price zone. Reviews, guarantee and return policy sit next to the price, not on a separate policies page.
Cart recovery, real. 60–70% of shoppers exit with items in cart. Abandoned-cart WhatsApp messages (SEA buyers ignore email) or native recovery emails typically recover 10–15% of those orders.
The wholesale-vs-retail toggle. For stores serving both walk-in retail and B2B trade buyers, customer-role pricing (native in WooCommerce, add-on in Shopify) shows wholesale accounts negotiated pricing after login; one of the highest-margin Plus tier features.
Shipping cost realism. Real courier rate APIs (Ninja Van, J&T, DHL, SF Express Malaysia; SingPost, Ninja Van SG) show accurate shipping before buyers commit; free-shipping thresholds only where the maths works.
Product filtering that respects the buyer's mental model. Size, colour, price range and brand, updating without page reload.
Cross-border between MY and SG: what actually needs setup
Both markets speak English and share similar shipping infrastructure, yet cross-border details trip up SMEs. For a store selling to both, we set up:
- Currency switching: picked or auto-detected, each charged on its own rails (FPX for MY, PayNow for SG).
- Tax logic: SST for Malaysian buyers where applicable, GST for Singaporean buyers if you are GST-registered, applied by delivery address.
- Shipping cost per country: Malaysian domestic rates vs cross-border rates, which are 3–8x higher and must be quoted, not absorbed.
- Product availability rules: per-product country exclusions for goods that cannot cross the border (regulated goods, freshness limits).
The migration path from a rented platform
Migrating from a yearly-fee platform does not mean starting from zero. Standard migration takes ten working days:
- Data extraction: products, customers and order history; most platforms allow export even if unadvertised.
- Store build in parallel, with the platform still running.
- Test transactions against the new payment gateways.
- DNS cutover during a low-traffic window.
- 301 redirects from old URLs so Google standing transfers.
- Platform cancellation only after the new store proves stable over 30 days.
Zero downtime is the target.
Why is the category page ecommerce's most under-loved page?
Category pages do most of the selling work: visitors browse, compare and decide there which product to look at closely, yet stores obsess over product pages and the homepage. Get them right and conversion lifts across every product; get them wrong and you lose buyers before they reach the product.
Filter design. Categories with more than 12 products need filters, built around the attributes buyers care about (size, colour, price, brand, material), with counts of products remaining after each filter and results updating without page reload. Checkboxes that need an "Apply" click lose shoppers at every interaction.
Sort options that reflect buyer intent. Default to "featured" (curated by you), not "newest", which buries a hero product below yesterday's addition. Add price low-high, best-selling and rating. "Alphabetical" and "date added" belong nowhere near a customer-facing store.
Product cards that pre-qualify. Each card shows the four attributes that decide most clicks: name, price, primary image, and one differentiator (in stock/low stock, review count, sale flag). Image and price alone make browsing harder; fifteen attributes overwhelm.
Trust badges in the category header, not just the footer. "Free shipping over RM 300", return policy, delivery timeline and payment options belong at the top of the category page where the browse decision happens.
Checkout optimisation — where 30% of stores lose 60% of buyers
The gap between "added to cart" and "order placed" is where most stores lose revenue. Built in as standard:
Guest checkout, prominent. Forced account creation is one of ecommerce's biggest conversion killers. Guest checkout comes first, with account creation offered after the order, on every WooCommerce and Shopify store we build.
Single-page checkout where possible. Each step in a multi-step checkout is a bounce opportunity. Both WooCommerce (with the right plugins) and Shopify support single-page checkout with dynamic loading of shipping and payment options; we configure it.
Address autocomplete. Google's Places autocomplete cuts mobile address entry to a few taps, filtered to Malaysia only or Singapore only.
Payment method icons visible before checkout. FPX logos, card marks and e-wallets belong on product, category and cart pages, not only at the payment step.
Shipping cost visible in cart, not surprised at checkout. Shipping-cost surprise is the single biggest cause of cart abandonment in every ecommerce study. Real courier rate integration shows shipping in the cart step, before personal details.
Order confirmation that converts to loyalty. Instead of a generic "Thanks!" page, we use it for WhatsApp notification opt-in for shipping updates, post-delivery review requests, and a soft cross-sell relevant to the purchase.
Is an online store still worth building as a long-term asset?
The last decade of Malaysian and Singaporean SME ecommerce has been dominated by rented platforms, marketplace fees and cheap builds that break under real load. The next decade belongs to owners who treat the store as an asset: built properly, protected and run with the discipline of any other business system. We are built for that: fixed pricing, transparent methodology, ownership by default and enough operational rigour that you can focus on product and customers. Every store we ship is built to still be valuable in three, five and ten years.
SME ecommerce in both markets is still under-served; few vendors combine agency methodology with pricing SME margins can absorb. If your store fits our packages, the fixed quote arrives within 24 hours; if it needs custom work, we scope it honestly. The conversation starts on WhatsApp, and if we are not the right fit we say so and suggest who might be.
Last reviewed 6 Sep 2026 · Prices verified against our published price list.
Bring last month's sales report.
We'll model your fees on marketplace vs WooCommerce vs Shopify — your numbers, all three columns, on the first free call.